Job Description :
Position: Oracle ATG Commerce Location: California , Los Angeles Only CWR Job Description: Technology M/F, ODBA, SQL DBA, M/F DBA, App Support, Incident Management, etc Oracle ATG Commerce Job Description: Good-to-have skills Java/J2EE Spring Responsiblities: ATG support engineer, lead Incident management, Sev 1 - customer communication, governance and status reporting , Periodic system health check , expertise in setting up dashboards and alerts with various monitoring tools ,Production issue Resolution,Managing weekly sprints,Onsite Coordination,Functional Consultation, ITIL Knowledge, Incident, Change Management practitioner, Experience in Troubleshooting Web & Application Server( Apache, JBoss & Tomcat) restart troubleshooting Production Incidents - troubleshooting & resolution, Handle Crisis calls during Severity Outages, Good verbal and written communication + High Interpersonal Effectiveness, Flexible to work 24/7 support ( Night shift and Weekend support), Provide leadership and guidance when customer application-level downtime issues arise Provide support to customers, 3rd party integration specialists, and/or internal teams, on solutions to increase application availability, redundancy, scalability, and performance