Job Description :
MARKET JOB TITLE: Business Operations Advisor
LOCATION: Remote, based anywhere in the US.
DURATION: 9 months plus
WORK SCHEDULE: Monday - Friday 8am - 5pm
INTERVIEW PROCESS: One 30 mins phone interview.
ROLE IS OPEN: Project based work to assist while someone is on leave. Estimated duration 6-9 months.

Must be W2 INTERVIEW PROCESS: One 30 mins phone interview. ROLE IS OPEN: Project based work to assist while someone is on leave. Ultimately need someone who is Proficient in Excel (need to know how to create pivot tables, read and summarize data, etc with strong written and verbal communication skills. Like to have experience working with Salesforce.

ACCOUNTABILITIES: Works with business users to define and analyze problems Maintains and manages systems key to the function that is supported Performs systems user support May design and implement new functional systems Considers the implications of business solutions to the current and future environment Devises or modifies procedures to solve problems considering resources, time and form of desired results Acts as subject-matter expert on business processes of assigned area Interfaces with business areas to provide solutions and tools to build and strengthen business processes. Works with customers to define business requirements while designing, developing and testing moderately complex knowledge capture processes and engineer elaborate workflows, search capabilities and measurement approaches. Understands organizational Knowledge Management framework and operates in and around it applying within the assigned group. Understands Knowledge Management tools and technologies and has the ability to use them. Possesses knowledge of Knowledge Management process reviews and audits, and interprets the findings from the audits. Identifies the business opportunities to deliver values through Knowledge Management at program and business unit level. Designs, develops, implements and maintains knowledge basis. Works with leadership to develop and administer reports on application usage and knowledge contributions. Writes communications (e-mails, campaigns, etc on various Knowledge Management initiatives to various audiences. Maintains current knowledge of relevant Knowledge management and technologies.
RESPONSIBILITIES: Conducts basic studies of alternative business solutions. Learns and applies knowledge in one functional area. Responsible for larger projects as assigned. Displays ability to perform work independently and confidently.
SKILLS: Solid understanding of Internal business processes and systems capabilities. Ability to develop working relationships with leadership. Good knowledge of Knowledge management applications and tools. Fair knowledge of change management. Local and remote networking skills. Facilitation skills within large groups. Basic knowledge of project management.
EDUCATION & EXPERIENCE: Typically requires 5+ years of related experience in a professional role with a Bachelor’s degree; or 3+ years with a Master’s degree; or a PhD without experience; or equivalent experience

Proficient in Excel (need to know how to do pivot, read and summarize data, etc Like to have experience working with Salesforce.