Job Description :

7+ years of IT experience (9/10+ would be a better fit, or someone at a managerial level as that sense of maturity is extremely important in Amtrak)

AWS - S3

Jira, Agile

Experience with Structured Query Language (SQL), should be able to analyze, compare, and profiling data sets.   


Job Overview:

  • Responsible for assisting in the governance of IT disciplines. Collects analyses and documents service management-related activities.
  • Leads, guides and provides cross-functional (from the requirement domain) project oversight for the business analysis staff.
  • Hands-on experience with JIRA, HP ALM, AWS, SQLVisio, etc.
  • Proficient in creating process and data flow diagrams.
  • Good understanding of ETL and APIs functioning.
  • Provides tactical (day-to-day) requirement development guidance, based on the strategic SDLC model, for the business analysis staff.
  • Proficient in following Agile development methodology.
  • Directly handles requirement development tasks associated with high-profile, high-priority strategic initiatives.
  • Helps lead planning sessions related to projects or new technologies to implement process improvement within the functional area. Documents discussions and agreements.
  • Facilitates gate reviews, change advisor boards, and IT operational meetings.
  • Assesses process improvement opportunities utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying priorities and advice on options.
  • Provides factual content, analysis, and other information to guide development projects and enhancements activities.
  • Investigates resolves and escalates problems.
  • Participate in meetings and projects with client staff, project managers, and developers to automate, upgrade, or expand applications that accomplish business operations of assigned work unit(s).
  • Create, design, and format specification documentation including current and future state business process flow diagrams, functional and non-functional requirements, use cases, business rules, and other information or processes needed to describe required system changes for development, QA, and other internal customers.


  • Responsible for product quality assurance.
  • Proficient in Test planning, test case creation, execution, and coordination.
  • Derive the Testing throughout the STLC Functional, SIT, E2E, UAT, and production support. Coordinate and communicate with respective stakeholders.
  • Proficient in Database testing.
  • Proficient in API testing.
  • A good understanding of Cloud technologies(AWS), Data analysis, HP ALM, Jira, and release management are essential.
  • Proficient in setting up processes, procedures, and reporting. 

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