Job Description :
Title: Business Analyst I / Reporting Analyst
Duration: 4 months
Work Location: Virtual Location - Arizona
Overview
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our Client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by third party sellers.
SERVICES TO BE PERFORMED
Reporting Coordinator Job Description:
At The client, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us enhance the hiring experience for internal and external stakeholders, this is your chance to make history.
We are looking for a Reporting Coordinator to support the Virtual On-Boarding group within the client's Global Workforce Staffing Organization.
The Reporting Coordinator will uphold the client's hiring standards, improve candidate experience, and progress Workforce Staffing performance by providing data, insight, and analysis.
This allows the VO team to drive relevant change and steer senior leaders to proactively identify and mitigate defects.
You will plan project resources, manage timelines, manage project issues & risks, monitor project processes, and document/report out on project metrics and outcomes.
The Reporting Coordinator will be expected to run, analyze, and deliver a weekly suite of reports.
Will also maintain the Program Team’s SIM (trouble ticketing system) inbox and help solve SIMs.
Some reports may be daily/weekly or monthly in addition to the weekly package.
The ideal candidate will possess a strong reporting background allowing them to leverage quantitative data to support or reject their respective projects.
Experience in tools such as Excel, SQL, VBA, and Tableau is preferred as the Virtual On-Boarding team works closely with the client's Business Intelligence team to store, analyze, and publish large datasets for the network.
Responsibilities:
Run reports daily/weekly/monthly and deliver to stakeholders. Formats are currently in Excel
Work with established project teams by delivering in-depth reporting recommendations
Maintains the team’s SIM inbox, assigns requests, and resolves issues wherever possible
Continually evaluate and improve ongoing reporting, analyses, and establishing new benchmarks
REQUIRED SKILLS
Bachelor degree required
Strong experience with Microsoft Excel to include making charts, data manipulation and pivot tables
Proven problem-solving skills and strong attention to detail
Excellent written and verbal communication skills, including the ability to communicate across business functions and levels of leadership
Ability to work well in ambiguous environments
Strong operational business understanding, including potential impact of business decisions on various internal/external stakeholders, systems, and processes
PREFERRED SKILLS
2+ years of relevant professional experience as a Reporting Analyst, Business Analyst, Data Analyst or related
Tableau or Salesforce experience
Effective in a small, multi-disciplined, fast-paced team environment
Have ability to deliver consistent results with quick turnaround
Strong spirit of innovation, self-starter, independent, and with the ability to come up with solutions to meet business problems
Top 3 must-have hard skills
Experience/skills in Excel
Attention to detail, self-starter- identify issues on their own
Able to communicate well