Job Description :
Responsibilities:
Elicits, analyzes, specifies, and validates the business needs of stakeholders, be they customers or end users.
Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
Work with the program team and stakeholders to model as-is & to-be processes, in order to identify issues and opportunities for improvement.
Work with stakeholders and project team to prioritize collected requirements. Conduct research on products to meet agreed upon requirements and to support purchasing efforts.
Participate in the selection of any requirements documentation software solutions that the organization may opt to use.
Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
Develop and utilize standard templates to accurately and concisely write requirements specifications.
Translate conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
Assist with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders.
Communicate changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
Qualifications/Skills:
Qualification in Computer Science/Business Information Systems, or a comparable qualification with the corresponding professional experience.
Excellent analytical, mathematical, and creative problem-solving skills Excellent listening, interpersonal, written, and oral communication skills Logical and efficient, with keen attention to detail
Highly self-motivated and directed
Ability to effectively prioritize and execute tasks while under pressure Strong customer service orientation Experience working in a team-oriented, collaborative environment
Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development High level understanding of technical concepts - including data modelling
Experience in preparing and conducting business analysis workshops Results focused; competitive drive and ability to work under pressure Ability to prioritize and multitask within the role.
Experience with Data Center and Network Engineering a plus.