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API Technical Writer
USC/GC/GCEAD
Remote
12+ months
Interview: Video
*Position Summary*
Will work internally and with customer organizations to develop, plan, write, and edit technical documentation using a variety of formats.
Will ensure that the documentation is written clearly and suited to the needs of the customer's users, whose technical product knowledge ranges from limited to highly proficient.
*Duties and Responsibilities*
* Quickly learn and adopt technology, tools, and process in a fast-paced environment
* Research new trends in information and service delivery
* Lead initiatives to improve content quality and usability and to improve team processes; contribute to strategy discussions
* Adapt writing style to project requirements; apply principles of minimalism
* Research and analyze the customer's documentation requirements; create doc plan; write technical documentation
* Perform risk analysis, identify potential issues, and create work estimates for doc projects
* Grasp complex technologies with a strong analytical and technical aptitude
* Implement information architecture methodologies and techniques
* Demonstrate in-depth understanding of Agile and Waterfall development methodologies
* Find creative and practical solutions to complex problems related to the creation and maintenance of documentation sets
* Work with limited or no supervision to pursue established goals and resolve issues as they arise
Industry certification, college diploma, or university degree in one of the following streams: engineering / computer application / technical writing / technology (BE/ME, B Tech/M Tech, BCA/MCA)
* 7 10 years of experience as technical writer
* 3-4 years of experience developing API Platform documentation
* Nice to have experience working in Bitbucket , Markdown , Gliffy Diagrams