Job Description :
Internal JObID:TWK029
Software Test Lead / ServiceNow Test Lead
Washington, DC 20002
In-person Interview must
US Citizenship is required

Responsibilities include:
Lead the ITSM team in generating, enhancing, implementing and executing test processes, plans and procedures.
Lead the successful completion of independent software testing within required program schedules.
Lead efforts to improve test quality and efficiency, including increasing code/functionality coverage and implementation of ongoing enhancements and expansion of the use of the automated test framework within ServiceNow to perform automated testing.
Accomplish all tasks via a combination of individual hands-on effort and leadership of ServiceNow team members in the performance of these tasks. None of the current team members are trained testers; they are primarily software developers who perform testing as part of their job duties, so part of this task is to ensure that they follow industry standard testing best practices, including independent verification of other developers’ work.
Lead team activities as needed, including those which are part of the Agile process such as scrum meetings.
Support team activities and review work products to ensure testability is incorporated throughout the process.
Provide status and results of test activities to management as needed.
Mentor and develop team members, particularly in the area of software testing and associated best practices

Education and Experience: Typically requires a Bachelor’s degree from an accredited college in a related discipline, with 8 years of prior relevant experience; or a Master’s degree with 6 years of prior relevant experience

Required Qualifications:
Software testing experience, including development and execution of testing processes, plans and procedures
Automated testing experience, including development and execution of automated test procedures
Experience leading small teams or projects
Excellent communications skills
Excellent teamwork skills
Experience with use of Agile methodologies for software development and testing

Desired Qualifications:
Agile certifications and/or experience leading Agile efforts, particularly as Scrum Master
Experience supporting customers in a dynamic IT operations environment
ITSM experience, especially with ServiceNow
Cloud development and/or testing experience
Software development experience
Government contracting experience, particularly with the DOJ
Current DOJ Public Trust Clearance

Client : Federal Department