Job Description :
Development: design and develop best-in-class custom solutions within the Salesforce platform.
Configuration: create and manage administration processes including workflows, validation rule, approval process, Assignment Rule, list generation Develop reports, dashboards, work-flows and processes to continuously monitor data quality and integrity. Partner with outsourced Salesforce.com implementation managers to add on applications as required.
Administration: security user management, profiles, roles, permissions, rules, assignment rules, queues, licenses, capacity, database and storage management. Primary point of contact for day to day user requests and administrative needs of users. Assist users with report design and management.
Strategy and Collaboration: Work with management to identify new and creative opportunities to leverage the system to support additional business processes, workflows or functions. Work with marketing team to lead lifecycle management.
Develop process documentation and field maps
Document company processes and workflows
Monitor and manage exception logs for back-end system integration with SFDC
Develop reports to summarize system information for Senior Management
Create new reporting capabilities and respond to ad-hoc reporting requests as needed
Create and administer training to existing or new users/groups
Support and maintain effective relationships with customers and cross-functional teams such as Sales, Marketing and Operations
MUST HAVE:
Experience in integration architecture, data modelling, data migration and 3rd Party integration tools with Salesforce
Previous reengineering experience updating an existing Salesforce.com configuration to provide solutions for reporting, workflows and enhanced functions