Job Description :
Client: Direct

Rate: Market

new position 10/09 - pt_pme_bh_pa

Only on W2



Project Manager – End User Support

Philadelphia, PA

6+ month contract to start could go long term

Must be local to do F2F interview



Our client in the Philadelphia area is looking for a Project Manager – End User Support to join their team. This is a 6+ month contract with a very well-known organization.



Position Description:

· Work with team members to stand up all areas of End User Support for 3 active acquisitions and 2-3 other large projects immediately.

· Maintain projects surrounding end user computing needs of any of the following: (open a new office, close, restack an office, mergers, acquisitions, etc. 3 mergers in past few months in California, Pittsburgh, and Boston Deliver integration of End User Support

o Laptops

o A/V

o Network Infrastructure

o Wireless

o Any associated areas around end user computing

o Networks (building out the LAN, Network, etc

o Building out the server room (cabling, racking, cooling, power, structured cabling, etc

o Desktop – laptops, PCs, Macs (some of this including procurement, working with Desktop Engineering team to get it built, buying screens and docking stations)

o Enterprise space (Microsoft Office 365, email, SharePoint, Skype for Business, delivering these capabilities to teams)

o Active Directory

o Configuration of meeting rooms

o Configuring inviting people to meetings in Outlook

o Cloud storage and on-prem storage

o Telephony requirements (in meeting rooms, Skype for Business, Office365 in the cloud)

o A/V Audio Visual in meeting rooms (screens installed, etc

o Printing

· Attention-to-detail

· Work within a waterfall methodology

· Learn context of organization and systems

· Some travel involved to meet with stakeholders at offices you are setting up. (expensed)



Required Skills:

· 3+ years experienced Project Management with a good enough understanding of how to deliver this type of project, building out the end user needs at a new office facility or doing a refit of an existing office facility.

· 5+ years of strong and broad technical understanding of end user computing (not hands-on, but understanding of how it’s done) including:

o Networks (building out the LAN, Network, etc

o Building out the server room (cabling, racking, cooling, power, structured cabling, etc

o Desktop – laptops, PCs, Macs (some of this including procurement, working with Desktop Engineering team to get it built, buying screens and docking stations)

o Enterprise space (Microsoft Office 365, email, SharePoint, Skype for Business, delivering these capabilities to teams)

o Active Directory

o Configuration of meeting rooms

o Configuring inviting people to meetings in Outlook

o Cloud storage and on-premise storage

o Telephony requirements (in meeting rooms, Skype for Business, Office365 in the cloud)

o A/V Audio Visual in meeting rooms (screens installed, etc

o Printing

· Well organized

· Attention to detail on context of organization and systems

· Waterfall methodology

· Patience & empathy on the users who are going through the changes

· Excellent communication skills
             

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