Job Description :
This position is responsible in delivery and supporting a technical solution for Atlassian technologies and requires expertise in developing, maintaining, and supporting automation workflows in Atlassian JIRA as well as integrations with other tools in devops pipeline The person will be continuously updating industry practice information will be to support our Atlassian product suite through administration, customization, development and implementation of best practices, dashboards, reports, installation, upgrades, plugins, training, etc. This is a unique position where you will be automating processes, integrating tools, and administering our portfolio of collaboration tools.
Primarily, administration of our Atlassian toolset
Gather requirements for business processes, and determine ways to optimize/improve JIRA setup and workflows, as well as identify where functionality can/cannot meet user requests.
Develop metrics dashboards and advanced filters in JIRA to provide end-users and business leadership with meaningful operational/performance metrics and status reports.
Using Jira REST APIs, develop one-off solutions for integrations with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes.
Implement JIRA upgrades, and partner with our IT staff to coordinate infrastructure maintenance and system migrations.
Provide User Management and support for 1000+ users, manage system access across groups to ensure compliance, and maintain best practices. Create and manage security schemes, custom fields and configurations.
Create and maintain detailed technical and user-facing documentation.
Install, manage and administer Jira add-ons, plugins, and extensions.
Develop process workflow for Jira Agile.
Interact with existing vendors for support and troubleshooting.
Management of other reporting and collaboration tools in the engineering environment.
Providing assistance in the management and support of integrations between tools in our development landscape, including, but not limited to: JIRA, Confluence, Crucible, Fisheye, Bamboo, Portfolio, GIT, subversion, Structure.