Job Description :
Customer facing support for Windows 7 to Windows 10 upgrade
Technician will resolve any problems with the change, and also educate the user on any new processes unique to the Windows 10 environment
Excellent Windows 10/Office 365 skills
Proficient hardware/software troubleshooting skills
Excellent Customer Service a requirement
Excellent attendance and punctuality a requirement
Ability to travel to other USAA locations in US for 2-4 weeks at a time