Job Description :

Hi,

Hope you are doing well,

Please find the job description given below and let me know your interest.

Position: 100% Remote Senior ServiceNow Engineer With HealthCare Exp || USC,GC,GC-EAD

Location: Remote

Duration: 3-6 months (C2H)

Visa: USC,GC,GC-EAD

Must Have Skills:

It would be great if recent project is from healthcare industry

Key Responsibilities:

  • Manage and maintain the ServiceNow platform, including configuration, customization, and administration tasks.
  • Design, develop, and implement new features, modules, and functionalities within ServiceNow to enhance business processes and workflows.
  • Collaborate with stakeholders to gather requirements, analyze business needs, and translate them into technical solutions within the ServiceNow platform.
  • Configure and integrate ServiceNow with other third-party applications and systems to ensure seamless data flow and interoperability.
  • Perform system upgrades, patches, and enhancements in alignment with industry best practices and company policies.
  • Monitor system performance, troubleshoot issues, and implement corrective actions to ensure optimal uptime and availability.
  • Create and maintain technical documentation, including system architecture diagrams, process workflows, and configuration details.
  • Provide mentorship, guidance, and support to other technical team members.
  • Stay abreast of emerging ServiceNow features, capabilities, and best practices, and recommend innovative solutions to drive continuous improvement.
  • Collaborate with IT security team to implement and maintain robust security controls, access controls, and compliance standards within the ServiceNow platform.

Qualifications:

  • 7+ years as a ServiceNow Engineer, with a proven track record of successful platform implementations and support.
  • ServiceNow Certified System Administrator (CSA) certification is required. Additional certifications such as Certified Implementation Specialist (CIS) or Certified Application Developer (CAD) are a plus.
  • Extensive knowledge of ServiceNow platform capabilities, modules, and functionalities, including Incident Management, Change Management, Service Catalog, and Reporting
  • Extensive experience with recent ServiceNow releases
  • Experienced in gathering business requirements, developing prototypes to validate, refine requirements and led tasks required for implementation and maintenance of ServiceNow applications
  • Strong understanding of IT Service Management (ITSM) processes, frameworks, and best practices (ITIL).
  • Proficiency in JavaScript, HTML, CSS, and other web technologies used for ServiceNow customization and development.
  • Experience with integration technologies such as REST, SOAP, and MID Server.
  • Excellent analytical, problem-solving, and troubleshooting skills, with a keen attention to detail.
  • Strong communication, collaboration, and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization.
  • Proven ability to work independently as well as part of a team in a fast-paced, dynamic environment.

,
Gaurav Gaur

Email: | Phone

LinkedIn:

DMS Vision ,INC

4645 Avon Lane, Suite 210

Frisco, TX 75033

             

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