Job Description :
Position: Avaya Software Engineer with Call Center Support experience
Duration: 12 Month
100% Remote

Yes, it is.  Good communication skills a must.

Job Description:

Avaya Software Engineer with Call Center Support experience, agent based routing, CBA, outreach applications like POM, texting and call back assistant support.  Version 8 or higher.

CM versions 8.1.3 CM3 and 8.1.0 all others

 

•  CMS Version 19.1

•  Vmail V7

•  Session Mgr 8.1

•  AES Versions 7 CM1 and 8 all others CM’s

•  CBS 5.2

•  POM (Outbound Text)

•  DVS Oncore v5

•  WFM v5

             

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