Job Description :

Position : Workday Admin
Location : Hopkins, MN(Remote)
Duration : 6 Months contract with EXT


Under the general direction of the Director of HR Systems, the Workday Systems Analyst translates

business requirements into technical solutions. Understand general IT concepts and functions that
impact the supported applications and their ability to operate within the organization's infrastructure.
Participates in the vendor selection process. Provides input into technical assessments of vendor
applications and acts as a liaison between vendor solutions, internal technical teams, and business line
teams. Creates impact analyzes on work orders and mid-sized projects from a technical perspective.
Collaborates with IT Technical teams to complete and design technical requirements documents.
Understands and documents impacts of planned system/vendor solutions and potential
risks/limitations. Mentors and trains other team members as needed. Coordinates work of third-party
staffing solution team members. Prepares for and presents to enterprise governing bodies (ex.
Architecture Review Board, Change Management, Quality Assurance Review, etc.). Coordinate and
complete required project documentation in addition to their analyst role on work orders or mid-sized

Required Skills - 3-5:

? Two or more years of years Information Technology experience, preferably including HRIS
experience Required
? Previous experience implementing, administering, and configuring Workday solutions Preferred
? Two or more years of experience with the Systems Development Life Cycle Methodology Preferred.
Associate's Degree or equivalent combination of education and experience Required

Desired skills, responsibilities, experience needed:

? Implementation of Workday application solutions, automated jobs and processes, and modern
technologies as approved by management to ensure functionality is maintained and/or
improved. Will also be responsible to correctly sundown unused system components after
determining and eliminating all dependencies to other systems.
? Support Workday and potentially other applications and technologies to ensure system
availability and stability by responding to and resolving Tier II support calls from ITS Service Desk
within the service level agreements established by the business units using established
troubleshooting techniques. Will also provide after-hours on call support on an established
schedule, including some weekends, resolve critical business outages and provide incident and
problem management for application and web server related issues.
? Communicate concise information to other staff members regarding Workday to ensure overall
staff knowledge continues to improve, allowing better customer service long-term by cross
communication with other teams on technologies. Also responsible for developing and
maintaining written documentation of new and existing Workday which may include system
diagrams, system overviews, knowledge base entries, service level agreements, maintenance
windows, and support contact information.
? Effectively communicate with technology and business line units. Provide concise/accurate
problem and change reporting as well as provide and support testing activities by the TCoE and
other groups.
? Provide incident and problem management for application related issues. Perform reporting and
project management duties in accordance with ABC’s Project Management methodology and
ITS Production Control standards, which includes time reporting, requests for change, and other
project management deliverables. Provide timely and accurate status updates to management
for review.
? Create/maintain application inventories, including relevant vendor information. Work with
vendor technical support of routine issues. Engage external vendors to improve the applications
though support calls and enhancement requests as approved by management.
? Maintain an understanding of Workday-specific data structure, tables, keys & diagrams. Perform
simple queries of databases as part of application troubleshooting.
? Research new applications, understand their viability within the organization, and contribute in
projects related to those applications. Utilize research findings to suggest improvements for new
and existing systems.
? Provide cost and estimating of work efforts with acceptable accuracy.
? Provide input of testing approach and plans.

? Apply training techniques to grow understanding and usage of Workday







US IT Recruiter
RITWIK Infotech, Inc.



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