Job Description :
VDart is a IT staffing firm based out of Atlanta, GA specializing in Digital & Emerging technologies. Founded in 2007, VDart has over 1700+ employees and contractors spread across 3 continents. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in UK, Mexico, Canada and India, we provide talent solutions to global customers covering EMEA, APAC & Americas. We provide deep technology and domain expertise in BFSI, Energy & Utility, Technology, CPG & Retail industry verticals. VDart is an award winning organization recognized on Inc 500 Hall of Fame; Atlanta Business Chronicle's Fastest Growing Companies; NMSDC's National Supplier of the Year; Ernst & Young's Regional Entrepreneur of the Year and more. Job Title: Wintel Admin L3 Location: Bremerton, WA Duration: Contract As the Windows/VMware L3 will be required to support the Transition and Transformation projects for a large/medium US based client with minimum 10 years of experience. Essential Responsibilities: Provide day-to-day operation support for the Windows environment that includes Microsoft Operating System Support NT/Windows 2000/2003/2008/2012 among other relevant infrastructure. As a L3, would be required to meet the agreed level of service and improve customer experience. You are expected to resolve critical issues quickly in circumstances of major outages. Provide On-Call Support as and when required. Further you are expected to help in resolving non-critical issues. As a Subject Matter Expert, you are required to, from time to time, provide consultation to the customer in terms of technology and service improvement plans. The job requires handling Escalations and providing updates and resolution for complex and pending issues Provide Root Cause Analysis for critical issues and participate in internal and client calls and ensure appropriate communication and collaboration as necessary You would be required to co-ordinate and work with other Leads and teams and assist in effective delivery of service. Ensure all important and necessary documentation are in place and enable team member to create relevant infrastructure documents and validate & maintain them. Have regular interaction with the team as necessary helping the team to build their technical capabilities and in turn improve the overall service delivery and satisfaction of the client. Technical Skills Required: In-depth knowledge of Microsoft Operating System Support NT/Windows 2000/2003/2008/2012 environments and troubleshooting skills. Good Experience in MSCS Cluster (2003/2008/2012) Good Experience in SCCM - Patching Good Understanding of SCOM Monitoring Experience in DFS Experience in MS File and Print Servers Experience in P2V, V2V and P2P migrations from one to another datacenter and within DC's Experience in PowerCLI scripting Non-Technical Skills: Must have Microsoft (similar to MCSE) and VCP (VMware) certified Preferred to have any cloud certified (Azure or AWS or IBM or Google) Strong consulting and communication skills. Ability to communicate well with internal and external customers. Should have worked in a large organization that follows ITIL process including processes around Incident, Change and Problem. Proactively communicate the Operations status and risks to the management Should have strong knowledge in documentation like SOPs, Run books, etc. Preferable ITIL v3 Certification If your skills match these requirements please send your resume to for immediate consideration. Please be assured that your resume will be reviewed and you will be contacted if there is an interest in your background and experience. Candidates should e-mail resume to address above. Be sure to reference the job number and title in the subject line. Referral Program: Ask our recruiting team about how you can be a part of our referral program. If you refer a candidate with this background and if the candidate accepts the role our team pays a generous referral. We are keen on networking and establishing a long-term, mutually beneficial partnership with you. We are Equal Employment Opportunity Employer. VDart Inc Alpharetta, GA Follow us on Twitter for the hottest positions: @VDart_Jobs Follow us on Twitter: @vdartinc