XChange Software Inc.
Iselin, NJ
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Job Description :
Position: Windows System Administrator
Location: Dallas TX

Duration is 6 months contract

Need local. On-site from day 1 

Here is the little write up about the job:

 

Responsibilities:

 

  • Process level 2 team incidents and service requests and escalate when needed.
  • Monitor their respective ticket queue and handle tickets to ensure incidents and service requests are addressed in a timely manner and meeting established metrics and SLAs
  • Support of all network systems infrastructure and tele communications with support of parent company. 
  • Work with Parent company on escalated resolutions and on-site trouble response.
  • Assist in Tier I desktop activities when needed.
  • Create PC images for replication and mass deployment.
  • Security Administration of folders, VPN tunnels and Firewalls.
  • Administer Activive Directory group policiy maintenance and trouble shoot tickets.
  • Resolve DNS and IP conflicts within system environment and work with Parent company for resolution.
  • Familiar with management and all server patching including firewall and spam applicance.
  • Evaluate and recommend new software solutions.
  • Monitor Desktop backup operations and solutions.
  • Monitor networks to ensure security and availability to specific users.
  • Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.
  • Troubleshoot and resolve escalated tickets within SLAs), related to operations and end-user requests
  • Working knowledge of remote connectivity software and understand specialized industrial applications.
  • Coordinate activities with service desk, network services, or other IT teams

 

  • 10+ years in related field of Systems Administration. 
  • Computer Science degree or MS certified.
  • Experience with Windows Server and Active Directory.
  • Ability to follow through on project planning and provide solutions. 
  • Familiar with MS PowerShell scripting.
  • Advanced understanding of Microsoft product suite; Microsoft certifications preferred.
  • Ability to work collaboratively as part of a team, and to interact effectively with colleagues.
  • Excellent written and verbal communication skills.
  • Ability to visualize and troubleshoot complex issues remotely
  • Experience using help desk ticketing systems
             

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