Job Description :
Location: Davidson, NC
Job Type: Full time/Contract
Implementation Partner: Cognizant
Required Skills:
Installation, configuration, and support of a Windchill/InSservice/Integrity environments
Supports daily operations including monitoring, alerting, troubleshooting, capacity management, provisioning, hardware and software configuration, patching, upgrades and performance monitoring/tuning Administers multiple systems including regular after-hour & weekend supports and 24x7x365 in a 99.999% uptime environment
Manage lifecycles, workflows, queues, security, roles, templates, etc. within the Windchill environment
Work with vendor to troubleshoot issues and implement patches when necessary
Coordinate and/or perform System Upgrades
Provide recommendations to management on software and/or hardware upgrades
Repost Production environment into test and QA environments
Provide second-level user support