Job Description :
Location: Davidson, NC

Job Type: Full time/Contract

Implementation Partner: Cognizant

Required Skills:

Installation, configuration, and support of a Windchill/InSservice/Integrity environments

Supports daily operations including monitoring, alerting, troubleshooting, capacity management, provisioning, hardware and software configuration, patching, upgrades and performance monitoring/tuning Administers multiple systems including regular after-hour & weekend supports and 24x7x365 in a 99.999% uptime environment

Manage lifecycles, workflows, queues, security, roles, templates, etc. within the Windchill environment

Work with vendor to troubleshoot issues and implement patches when necessary

Coordinate and/or perform System Upgrades

Provide recommendations to management on software and/or hardware upgrades

Repost Production environment into test and QA environments

Provide second-level user support