Job Title: Video Operations - Associate
Job ID: 38001
Location: Los Angeles, CA 90066
Duration: 12+ Months with possible extensions
Interview Process: Phone/WebEx
Candidate required to be a U.S. Citizen or U.S. National
*** Remote position
*** Work schedule will be 1st shift Sundays thru Wednesdays
Required Skills:
Video Operations – Associate:
Video formats & Audio standards in broadcast television:
Microsoft Excel/Word/Outlook:
Top 5 Skills / Additional Job Posting Description Details *
- Practical understanding of video formats & audio standards in broadcast television.
- Ability to manage multiple tasks in a deadline-oriented 24x7 work environment.
- Must have a basic understanding and experience in Microsoft Excel, Word, Outlook.
- Detailed oriented with good written and oral communication skills.
- Ability to handle calls and escalation support with minimal assistance.
Roles & Responsibilities:
While monitoring, also responsible for operating automation platforms and collaborating with ATT employees and out of country vendors (production groups) to oversee a broadcast, using various computer applications to configure all live SD and HD signals for any impairments.
What is supported:
1) Develop an understanding in areas of specialization in video broadcast software & hardware systems. Resolve wide ranges of issues in high pressure circumstances at times collaborating with other groups and departments
2) Troubleshoot problems using data analysis and evaluation of identifiable factors in compression, conditional access, and master control. Must have a general understanding of broadcast signal flow
3) Understands incident management and escalation workflows to accurately inform a general group and or groups with detailed information of issue
4) Producing reports that capture data needed for continuous improvement of organization, team, and group. Support areas include quickly troubleshooting, perform rudimentary or intermediate restorative actions, or escalation towards prompt restoral of services.
Able to identify issues affecting the health of the broadcast.
Requires a growing knowledge of traffic, automation, scheduling, guide, conditional access, process workflows and system interfaces unique to every platform utilized in the broadcast.
Must be able to communicate with precise, detailed information to other team members and groups.
Develops a strong working relationship with other team members and groups both internal and external in a 24/7 broadcast operation.