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Conduct user research, stakeholder interviews, and analysis to identify user needs, pain points and opportunities for improvement.
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Develop information architecture, user journeys, personas, site maps, process flows and wireframes to illustrate design concepts.
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Create high-fidelity UI designs and interactive prototypes for web and mobile platforms, ensuring consistency with brand and design systems.
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Collaborate with engineers and development teams to ensure designs are feasible and implemented accurately; communicate design rationale clearly.
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Perform usability testing, collect feedback, iterate on designs and refine solutions to enhance usability, accessibility and engagement.
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Advocate for best practices in user-centered design, accessibility, and responsive design across devices.
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Stay current on emerging design trends, tools, methods, and industry standards, and bring innovation to the design process.
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Fit into a contract rhythm: deliver on time, manage priorities, and coordinate with other team members in a flexible/remote or hybrid environment as needed.
Required Skills & Experience: -
Minimum of 12 years of professional experience in UX and UI design (web, mobile or digital products).
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Strong portfolio demonstrating visual design, interaction design, and UX process (from research through to high-fidelity prototype).
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Advanced proficiency in design tools such as Figma, Sketch, A e XD, InVision, or equivalent.
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Strong skills in wireframing, prototyping, user flows, information architecture, and visual design (layout, typography, colour, iconography).
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Experience working with or understanding front-end technologies (HTML, CSS, responsive design) is a plus-it helps collaboration with development teams.
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Excellent communication skills: ability to articulate design decisions, collaborate with cross-functional teams, take feedback and manage stakeholder expectations.
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Comfortable working in a fast-paced, agile environment, managing multiple tasks/priorities, and adapting to change.
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Strong problem-solving mindset and an ability to think from the user's perspective ("what would this feel like to the end-user?").
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Familiarity with accessibility standards (WCAG) and inclusive design practices is beneficial.
Desired Qualifications: