Job Description :
Job Description

  • Own end-to-end research function for the pod: Plan, design and conduct qualitative and quantitative research (discovery, usability testing, customer interviews, survey design, and synthesis.)
  • Collaborate closely with our Lead Designer and Client Design Director to inform, shape, and validate design decisions.
  • Plan and conduct concept and prototype testing using leading platforms (e.g., UserTesting.com, Maze, Dscout, Hotjar, Optimal Workshop).
  • Self-starter who thrives in a fast-paced, agile environment and can lead research independently in a small team setup.
  • Apply appropriate research frameworks based on business needs.

  • Strong command of Figma - you can collaborate within design systems, edit components, and contribute to production-ready designs.
  • Contribute to the evolution and maintenance of Design System.
  • Facilitate collaborative sessions to deliver user journey mapping, persona development, or experience workshops.
     

  • 8+ years’ experience in UX owning the end-to-end research function for a program
  • Strong experience utilizing Figma as a UX design tool
  • Experience in Fintech or Mortgage industry is highly preferred
             

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