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IT-SCIENT LLC
Fremont, CA
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Job Description :
Position: Unix Admin
Location: Stamford, CT
Contract : 06 Months

Minimum years of Experience 7+ years

JD :
Must Have Skills :
APPLICATION SUPPORT
EXPERIENCE IN FOREX (FX) TRADING PLATFORMS

Roles and Responsibilities
More than 5 years of experience in Application production support
Provide support during new releases into the production environment
Implement emergency changes with necessary assistance from developers and other IT teams
Develop strong relationship with the development and infrastructure support teams to resolve production issues in a timely manner
Ensure availability of applications as per agreed Service Level Expectations or requirements by monitoring applications, related jobs and resolving issues
Provide a timely and effective response to user queries by analysing, investigating and fixing them as required
Ensure proper stakeholder communication and escalation as required
Perform ‘root cause’ analysis of user issues, provide immediate workaround for critical problems
Working in shifts and weekends.
Learn the application and the associated business functionality
Design and pursue automated solution / support tools for repetitive manual effort
Embrace best practice within the department and share this across technology where possible
Build and maintain the run books for key activities such as DR, Changes etc
Actively own and maintain support documentation
Work collaboratively with other teams across geographies keeping the business priorities in mind
Achieve a more productive support environment by actively seeking improvement avenues .