Job Description :
Hi , Greetings from VDart!!! Please find the job description below and leave your comments here. Title: UCC Engineer Location: Livingston, NJ (Remote till Covid) Duration: Contract Client: Cognizant Job Description: Design, planning, migration execution, and support of Unified Communications as a Service (UCaaS) using Microsoft Teams. Develops high level and low level design documentation in accordance with processes and procedures for consistent deployments and operational turnover. Develops strategies to automate repetitive tasks to reduce time of delivery. Interfaces with Architects to contribute to reference architectures, standards and certifications of existing and emerging technologies as it relates to UCaaS. Identify and leverage best practices among engineering/operations staff as well as within peer teams. Interfaces with various groups within the organization to gain consensus and buy-in from all parties Interacts with business unit customers to ensure deployment success criteria has been met. Demonstrate the ability to fully document technical concepts/procedures and cross trains others in this area. Skills/Experience Required: 10+ years of experience in enterprise level core voice and Unified Communications (UC) delivery, integration, and support. Expert level knowledge in Microsoft Teams technology, having experience with an actual implementation, deployment or migration. Experience with core voice migration activities related to TDM to SIP, Carrier to Carrier, Toll Free, and on-prem to cloud based solutions specifically related to Microsoft Teams. Demonstrates expert level experience with Microsoft Office 365 applications Able to develop self and others through coaching, contributing to team success, continuously learning and sharing knowledge. Demonstrate ability to formally present technical material related to design governance and metrics-based initiatives. Able to interact with vendors to understand the product/technology lifecycle, follow end-of-life and provide recommendation for changes/upgrades. Demonstrates tactical and strategic ownership of assigned initiatives to drive overall success. Demonstrates high analytical skills and is self-motivated/directed. Applies standards consistently across all solutions. Demonstrates senior level technical skills and ability to successfully standardize complex, non-routine UC designs to provide consistent customer service experience. Demonstrates strategic foresight while employing hands-on technical skills on projects and work assignments Demonstrates ability to develop, organize and analyze performance metrics in their given function Demonstrates ability to develop, communicate and educate on standard operating procedures within their given function Must possess extreme professionalism, customer service attitude, attention to detail/quality, ability to multitask, team focus, strong interpersonal skills, strong verbal/written communication skills. Demonstrates ability to adapt to a rapidly changing environment and take direction from multiple areas.