Job Description :
Launch Your Career with Cook Systems
Ready to elevate your career? Cook Systems, a certified veteran owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you're aiming to work with a Fortune 500 company or a small business, we've got you covered.
Our core values: integrity, investment, and innovation drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work life balance and personal growth. Our cutting edge IT consulting partners and FastTrack talent program are designed to help you excel.
Join our forward thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career to new heights? Cook Systems is where your journey to success begins!
Max 2 submittals
Pay rate: $21.50hr W2 or $23hr 1099
TRANSPORTATION TECHNICIAN 3 (TMC Tech III)
Transportation Technician 3 ? also called TMC Tech III - is an advanced technician position that will work indoors and on-site in a control room environment to monitor roadways and to ensure the safe and efficient movement of traffic. They will be tasked with managing scheduled and unscheduled traffic incidents, and dispatching responders accordingly by utilizing Intelligent Transportation Systems devices.
The initial contract will be for 30-90 days but is subject to extension upon good performance.
This requisition is for a resource to work the evening shift:
Tuesday - Thursday from 2:30 PM to 12:00 AM
Friday from 2:30 PM to 11:30 PM
Duties of the position:
To perform functions with minimal supervision and to follow established procedures.
To identify the more complex issues and defer those to a supervisor.
To operate various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.
To monitor roadways via traffic surveillance cameras and detection systems.
To monitor all traffic devices and computer equipment associated with the system.
To maintain advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.
To become familiar with the roadways and to understand the purpose and location of traffic devices.
To communicate with multiple agencies to coordinate resources for incidents that may affect regional travel.
To perform other duties as assigned.
Qualifications and Experience:
Customer Service experience (highly preferred)
Experience contributing within a team environment
Solid communication skills
Basic computer knowledge
Operational knowledge of MS Office and MS Outlook
Dispatch or call center experience (highly preferred)
REQUIRED....
Candidate must be within 30 miles of KNOXVILLE
Skills Others Correspondence - Email Proficient (4-6 Years) Yes
Skills Others Customer Service Advanced (7-9 Years) Yes
Skills Others Customer Service Skills Advanced (7-9 Years) Yes
Skills Others Data Entry Proficient (4-6 Years) Yes
Skills Others Emailing Proficient (4-6 Years) Yes
Software Others Microsoft Word Proficient (4-6 Years) Yes
Skills Others Technical Skills Proficient (4-6 Years) Yes
Skills Others Typing Proficient (4-6 Years) Yes
Skills Others Verbal Communication Advanced (7-9 Years) Yes
Why Work with Us
Benefits
At Cook Systems, we don't just offer jobs we build futures. Our team is the heart of everything we do, and we're committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here's what you can look forward to:
Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation's largest networks, you'll get the care you need for yourself and your family wherever life takes you.
Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds.
Flexibility for Life's Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms.
Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you're covered when it counts.
Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.
At Cook Systems, you're not just another employee you're family. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let's build the future together at Cook Systems.