Help Desk Analyst (Onsite)

Philadelphia, PA Philadelphia PA 19099

Date : Jan-05-26

Philadelphia, PA

Jan-05-26

Work Authorization

US Citizen
GC
H1B
GC EAD, TN EAD, H4 EAD, L2 EAD

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

Midlevel

Rate/Salary ($)

Market

Duration

3 Months with Extensions

Sp. Area

Cloud, Salesforce, SaaS

Sp. Skills

x-Other

Consulting / Contract

Required Skills :

Genesys, Cloud Computing, JIRA

Preferred Skills :

Domain :

IT/Software

Work Authorization

US Citizen
GC
GC EAD, TN EAD, H4 EAD, L2 EAD
H1B

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

Midlevel

Rate/Salary ($)

Market

Duration

3 Months with Extensions

Sp. Area

Cloud, Salesforce, SaaS

Sp. Skills

x-Other

Consulting / Contract

Required Skills :

Genesys, Cloud Computing, JIRA

Preferred Skills :

Domain : IT/Software

diversity nexus Pvt LTD
Princeton, NJ
Post Resume to
View Contact Details &
Apply for Job

Job Description :

Title: Help Desk Analyst_ Philadelphia, PA (Onsite)

JD:

Generic

100% onsite

Minimum 2 years of experience working in a single point of contact help desk

Experience using Jira Service Management Helpdesk application

Experience using GroupLink's eHelpdesk platform

Experience using Genesys Cloud contact center and customer experience platform

Strong customer service skills; telephone etiquette

Great team-oriented interpersonal skill

Great organizational skills

Excellent analytical and problem-solving skills

Strong oral and written communications skills (technical and non-technical)

Robust understanding of the ACD system and trouble ticket process

'Help Desk Analyst' AND GroupLink OR eHelpdesk AND (Genesys OR 'Genesys Cloud contact center') OR 'Customer Support'

Jira Cloud Administrator $78/hr Srinivas, New York, NY

Dec-27-25

VALIANT TECHNOLOGIES LLC

($) : $78

Role: –Jira Cloud AdministratorBill Rate: $78/hour C2CLocation: New York,NYDuration: 12+ months/ long-term Interview Criteria: Telephonic + ZoomDirect Client Requirement Role Overview As a Jira Cloud Administrator Contractor, you will play a key role in supporting Amex s enterprise Agile tooling ecosystem. You will configure and optimize Jira Cloud to meet the needs of diverse Agile teams across technology, product, and business functions. This role is ideal for a hands-on Jira expert

Apply

Remote - Sr. Cloud Platform / DevOps Eng, New York, NY

Dec-23-25

MukeGroup Inc

($) : $60K-140K/ Year

Job Title: Sr. Cloud Platform / DevOps Engineer Location: New York, NY (Hybrid) Job Type: Contract Duration: Longterm Job Description: Cloud Expertise Strong, hands-on experience with Google Cloud Platform (GCP) Solid practical experience with AWS (account operations, cleanup, cost optimization, etc.) Infrastructure as Code Advanced proficiency in Terraform (modules, IaC patterns, GitOps workflows) Experience maintaining IaC for multi-cloud environments Kubernetes & GitOps

Apply

[Already Applied]

Azure Cloud Architect, Princeton, NJ

Jan-17-26

Robotics technology LLC

($) : 70

Job Details Contribute to the design and implementation of scalable data architectures, such as a Lakehouse, using Delta Lake and Unity Catalog. Manage and maintain the underlying data infrastructure, which typically exists on a major cloud platform like AWS, Azure, or Google Cloud Platform. Implement data governance practices, including data lineage, metadata management, and access controls integrating with other 3rd party products like Immuta, Protegrity for tokeniz

Apply

Agile Project Manager, New York, NY

Jan-16-26

Robotics technology LLC

($) : $90

JOB DESCRIPTION: Key Responsibilities:• Program Leadership: Own end-to-end delivery of complex digital programs, from ideation through execution, across multiple product lines and technology stacks.• Stakeholder Engagement: Collaborate with Product Owners, UX Designers, Engineering Leads, Compliance, and Wealth Advisors to define and prioritize digital capabilities.• Technical Oversight: Translate business requirements into technical deliverables, ensuring alignment with enterprise architecture,

Apply

Remote - Technical Project Manager, Chadds Ford, PA

Dec-28-25

Robotics technology LLC

($) : 75

Job Summary:We are seeking a highly skilled and technically inclined Senior Project Manager with deep experience in infrastructure-heavy environments, including virtual machines (VMs), cloud platforms, and enterprise storage systems. The ideal candidate will lead cross-functional teams to deliver complex infrastructure projects, ensuring alignment with business goals, timelines, and budgets.Key Responsibilities: Lead end-to-end project management for infrastructure initiatives including VM d

Apply

Senior Golang Developer, New York, NY

Dec-25-25

Enin Systems

($) : as per resume

Job Role : Senior Golang Developer Experience: 12–15 Years Location : New York Job Description: We are seeking an experienced Senior Golang Developer to design, develop, and maintain high-performance backend systems. The ideal candidate will have extensive experience in building scalable, distributed applications and leading technical initiatives in cloud-native environments. Key Responsibilities: Design and develop highly scalable, concurrent backend services using Golang.Architec

Apply

Cybersecurity Business Analyst, Princeton, NJ

Dec-27-25

Robotics technology LLC

($) : $100

Key Responsibilities: Requirements Gathering: Elicit, analyze, and document security requirements for systems and processes, translating business needs into technical specs. Stakeholder Liaison: Act as the bridge between security teams, developers, and business units, explaining complex concepts clearly. Risk & Compliance: Conduct risk assessments, analyze vulnerabilities, and ensure solutions align with internal policies and external regulations (e.g., GDPR Process Improvement: Analyze

Apply

Data Architect/ Manager, New York, NY

Jan-01-26

synkriom.com

($) : $65 to $67

Job Description: Primary Skill : PySpark, DataBricks, Databricks Lakehouse 12+ years of overall experience in data engineering, cloud architecture, or analytics platforms. • Strong expertise in AWS big-data stack and Databricks Lakehouse. • Hands-on experience building enterprise-grade data platforms and multi-zone Lakehouse architectures. • Deep knowledge of: o Spark optimization o Delta Lake internals o Data modeling for Customer 360 / MDM o Data quality & observability • Stron

Apply

Network Engineer, New York, NY

Jan-01-26

Enin Systems

($) : as per resume

ROLE : Network Engineer MOH : W2 EXP : 12-15 LOCATION : NY Job Description:Designs, implements, and supports network infrastructure for reliable, secure, and high-performance connectivity across enterprise environments. Manages routers, switches, firewalls, VPNs, and monitoring systems. Troubleshoots network issues and ensures security compliance.Skills:Routing and switching (Cisco, Juniper)LAN, WAN, WLANFirewalls and security (Palo Alto, Fortinet, Cisco ASA)TCP/IP, DNS, DHCP, VPNNetwork

Apply

Sr Data Architect with Grant Management, Trenton, NJ

Jan-16-26

Robotics technology LLC

($) : $80

Job Description: We are looking for a Data Analysis Architect to conduct requirements analysis and oversee data management for the Sage and Agate Grant Management systems. Must have: Lead requirements gathering and translate business needs into clear data architecture strategies. Design and oversee backend data structures, including form creation and data flow management. Conduct in-depth analysis of backend data management processes to identify gaps and optimize performance.

Apply

Help Desk Analyst (Onsite)

Philadelphia, PA Philadelphia PA 19099

Philadelphia, PA

Genesys, Cloud Computing, JIRA

Genesys, Cloud Computing, JIRA

diversity nexus Pvt LTDPrinceton, NJPost Resume toView Contact Details &Apply for Job

Similar Jobs you may be interested in ..

Jira Cloud Administrator $78/hr Srinivas, New York, NY

Remote - Sr. Cloud Platform / DevOps Eng, New York, NY

Azure Cloud Architect, Princeton, NJ

Agile Project Manager, New York, NY

Remote - Technical Project Manager, Chadds Ford, PA

Senior Golang Developer, New York, NY

Cybersecurity Business Analyst, Princeton, NJ

Data Architect/ Manager, New York, NY

Network Engineer, New York, NY

Sr Data Architect with Grant Management, Trenton, NJ

diversity nexus Pvt LTD
Princeton, NJ
Post Resume to
View Contact Details &
Apply for Job