Job Description :
Role : Telephony Backlog Lead/Engineer Location : Houston, TX Duration : 14 Months Primary Skills: P3 - Enterprise IP Telephony Secondary Skills: P3 - Cisco Architecture P3 - Enterprise Network Operations P3 - Network Operations & Service Management P3 - Program and Project Management P3 - Voice Gateway Description : Deliver and manage the day-to-day activities for ongoing network backlog features with focus on telephony (including contact center Activities include design, configuration, installation, and deployment of new sites / technology, feature requests / upgrades, requirements gathering, testing solutions and proof-of-concepts, global deployments. Backlog will be managed using SAFe methodology. Create and manage client status, reports, and project deliverables.