| -Good experience in Telecom systems (Avaya, CISCO, Jabber). -Administration of Avaya and Cisco call manager - Experience on Jabber - End user ticket handling– Like: CISCO /AVAYA/ZOOM phones disabling issues, configurations, Phone firmware upgrades etc.. - Good experience handling the vendors calls - Good understanding and experience on ZOOM Phones - Idea in Migrating CISCO phones to ZOOM phone - Understanding of ZOOM meeting platform. -Good working experience on Excel, word and PPT. |