Job Description :

Position: Techops Quality Engineer
Location: Pittsburgh, PA


Job Description: 

·        Review QMS, Regulatory Requirements, ISO/SOC Compliance, and Good Documentation Practices for TechOps Processes

·        Ensure TechOps Engineers strictly adhere to Business SOP’s, QMS Processes for Ticketing, requirement specifications Functional, Integration, end-to-end, Usability, and smoke testing.

·        Develops Qualification test scripts (IQ, OQ) for validated projects

·        Update Jira workflows to enforce QMS requirements

·        Review Jira tickets and work with management to educate TechOps team on best practices

·        Participate in audits and CAPAs and address and/or drive resolution for findings.

·        Design, maintain, and improve quality, performance, scalability, and availability of production Software as a Service (SaaS) environments in the Amazon Web Services cloud.

·        Develop, automate, and implement standard methodologies for security, deployments, and disaster recovery.

·        Design protection of Data at Rest and in transit and Network Perimeter controls.

·        Proactively supervise services and respond to solve issues pertaining to AWS Cloud Infrastructure, System (Windows/LINUX/UNIX), Databases, Network, and SaaS applications.

·        Automate, implement, test, and operate advanced security techniques in compliance with industry standard methodologies.

·        Implement and handle automated network security, application security, auditing, and validation. Use attack tools to test for vulnerabilities.

·        Research and gain a detailed knowledge of attack vectors that may be used to exploit software. Partner with Corporate Information Security (CIS) teams to share ideas and implement corporate requirements.

·        Maintain processes, tools, and documentation in support of the customer environments.

·        Find opportunities to implement automation and carry through on implementation.

·        Plan and perform scheduled maintenance and product upgrades on SaaS applications on AWS.

·        Deploy new versions of Digital Science software to customer systems on Cloud.

·        Author and contribute to Infrastructure Documentation and Knowledgebase.

·        Experience with VPN and Network troubleshooting and design is a plus.



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