Position: Techops Quality Engineer
Location: Pittsburgh, PA
Job Description:
· Review QMS, Regulatory Requirements, ISO/SOC Compliance, and Good Documentation Practices for TechOps Processes
· Ensure TechOps Engineers strictly adhere to Business SOP’s, QMS Processes for Ticketing, requirement specifications Functional, Integration, end-to-end, Usability, and smoke testing.
· Develops Qualification test scripts (IQ, OQ) for validated projects
· Update Jira workflows to enforce QMS requirements
· Review Jira tickets and work with management to educate TechOps team on best practices
· Participate in audits and CAPAs and address and/or drive resolution for findings.
· Design, maintain, and improve quality, performance, scalability, and availability of production Software as a Service (SaaS) environments in the Amazon Web Services cloud.
· Develop, automate, and implement standard methodologies for security, deployments, and disaster recovery.
· Design protection of Data at Rest and in transit and Network Perimeter controls.
· Proactively supervise services and respond to solve issues pertaining to AWS Cloud Infrastructure, System (Windows/LINUX/UNIX), Databases, Network, and SaaS applications.
· Automate, implement, test, and operate advanced security techniques in compliance with industry standard methodologies.
· Implement and handle automated network security, application security, auditing, and validation. Use attack tools to test for vulnerabilities.
· Research and gain a detailed knowledge of attack vectors that may be used to exploit software. Partner with Corporate Information Security (CIS) teams to share ideas and implement corporate requirements.
· Maintain processes, tools, and documentation in support of the customer environments.
· Find opportunities to implement automation and carry through on implementation.
· Plan and perform scheduled maintenance and product upgrades on SaaS applications on AWS.
· Deploy new versions of Digital Science software to customer systems on Cloud.
· Author and contribute to Infrastructure Documentation and Knowledgebase.
· Experience with VPN and Network troubleshooting and design is a plus.