Job Description :
Job Type: Fulltime / Contract
Location: Basking Ridge, NJ
End Client: Verizon
Implementation Partner: Innova Solutions
Job Insight:
The Verizon Digital Personality team is a new internal group tasked with creating and implementing one unified digital personality across all customer touch
points. As part of this initiative, the team is creating tools with which business users can write conversational text that is expressive of the personality and
govern the compliance of customer interactions to suggestions. The team is looking for a Technology Architect to help further develop these tools and the
overall platform.
Responsibilities:
As a Technology Architect, you will be working with existing data sets to understand linguistic elements and context as well as perform sentiment analysis to
inform logic to be used by the Tool. You will also be tasked with understanding and recommending the appropriate models to determine compliance with the
digital personality guidelines.
Required Skills:
BS or MS in computer science or equivalent experience
Experience with speech science
Experience with data analysis and machine learning applications
Knowledge of querying from databases
Familiarity with virtual assistants across channels including chat, IVR, smart speaker and others
Experience in product development / launch / lifecycle for web applications with HTML, CSS, and JavaScript
Experience in product development / launch / lifecycle for Android and iOS application development
Experience building scalable infrastructure, REST interfaces, and distributed systems for high-throughput services
Expertise in a variety of programming languages and open-source technologies such as Tensorflow, Theano, Pytorch, Lucerne, Elastic Search
Solid understanding of chatbot/IVR landscape and hands on experience utilizing API frameworks like Lex, Cortana, DialogFlow, equivalent
Ability to act as a team player, with strong analytical and communication skills