Job Description :
Job Type: Fulltime / Contract

Location: Basking Ridge, NJ

End Client: Verizon

Implementation Partner: Innova Solutions

Job Insight:

The Verizon Digital Personality team is a new internal group tasked with creating and implementing one unified digital personality across all customer touch

points. As part of this initiative, the team is creating tools with which business users can write conversational text that is expressive of the personality and

govern the compliance of customer interactions to suggestions. The team is looking for a Technology Architect to help further develop these tools and the

overall platform.


As a Technology Architect, you will be working with existing data sets to understand linguistic elements and context as well as perform sentiment analysis to

inform logic to be used by the Tool. You will also be tasked with understanding and recommending the appropriate models to determine compliance with the

digital personality guidelines.

Required Skills:

BS or MS in computer science or equivalent experience

Experience with speech science

Experience with data analysis and machine learning applications

Knowledge of querying from databases

Familiarity with virtual assistants across channels including chat, IVR, smart speaker and others

Experience in product development / launch / lifecycle for web applications with HTML, CSS, and JavaScript

Experience in product development / launch / lifecycle for Android and iOS application development

Experience building scalable infrastructure, REST interfaces, and distributed systems for high-throughput services

Expertise in a variety of programming languages and open-source technologies such as Tensorflow, Theano, Pytorch, Lucerne, Elastic Search

Solid understanding of chatbot/IVR landscape and hands on experience utilizing API frameworks like Lex, Cortana, DialogFlow, equivalent

Ability to act as a team player, with strong analytical and communication skills