Raps Consulting
Edison, NJ
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Job Description :

Role/Title :          IT Technical Writer/Trainer

Location   :  Hybrid - Richmond, VA 23219

Duration :  6-12+ Months

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Strong background in technology project management.
  • Strong experience increating written documentation including update job aids, templates, forms,flow diagrams and presentation decks.
  • Strong experience creatingand delivering training programs.
  • Strong written and verbal communication skills.
  • Strong analytical, organizational, and decision-making skills.
  • Exceptional interpersonal skills for collaborating.
  • Ability to plan in a rapidly changing environment and to provide guidance for changes as required.
  • Exceptional verbal and written communication skills with the demonstrated ability to simplify and briefly, succinctly communicate complex issues to multiple audiences.
  • Exceptional knowledge of both Agile and Waterfall project management principles and practices.

QUALIFICATIONS

  • The candidate should have 10 years of overall IT experience with emphasis on technology projectmanagement.
  • The candidate must have a minimum of 2 years of experience creating procedure documentation such as job aids, templates, forms, flow diagrams andpresentation decks.
  • The candidate must have a minimum of 2 years of experience creating and delivering training programs.
  • The candidate must beproficient in written communication tools such as Word, Excel, Powerpoint,andVisio.
  • The candidate musthave a working knowledge of Microsoft Project
  • The candidate must beproficient in real-time delivery of training programs.
  • The candidate must have experience in creating recordings of training programs that can be used on demand by the target audience.
  • PMP Certification through PMI – Preferred.
             

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