Hi,
Please find my direct client job requirement for your consideration.
Title: Technical Writer
Location: Raleigh, NC
Duration: 12 Months
Job Description
NC Wildlife Resources Commission needs a Technical Writer to document agency processes and procedures related to IT, Finance, and Customer Service functions.
***The candidate will be expected to work onsite for the duration of the project. NC Wildlife Resources Commission staff are returning to the office.
Expected Skills: Able to work with minimal assistance; can provide limited leadership to others; able to interview agency staff and document processes and workflows; manage medium complexity work efforts; may have industry experience.
Description (including, but not limited to):
1. Conducting interviews and translating technical and financial information into clear, concise documents to be used by technical and financial personnel.
2. Developing and/or updating the following types of documentation: communications for diverse stakeholder groups; user manuals and training guides; standard operating procedures (SOP), policies and procedures for IT, Finance, and Customer Service processes and procedures.
3. Editing of special reports or any other deliverables and documents
Skill
| Ability to independently conduct interviews with IT, Finance, and Customer Service staff in order to document processes and workflows. | Required | 3 | Years |
| Experience documenting processes and workflows using Microsoft Office Software | Required | 3 | Years |
| Knowledge of general financial processes | Desired | | |
| Some knowledge of customer fulfillment processes | Desired | | |
| Experience documenting IT processes and workflows | Required | 3 | Years |