Job Description :
Position: Technical Writer Location: Lake forest, CA Duration: 6 Months End Client: Panasonic Job Description: Minimum 7 years of technical writing experience, with a portfolio of samples Technical writing experience with cloud technologies, SaaS, and APIs Experience with creating standards and practices as it relates to product documentation Plan, design, and drive documentation efforts for product documentation that is written by subject matter experts. Set and maintain standards regarding order, clarity, conciseness, style, and terminology across the company. Establish and communicate technical writing policies and practices. Review, edit, and update existing documents. Interview and observe subject matter experts. Read the code to understand how the product is written and functions. Digest complex concepts and communicate in writing using explanatory and procedural styles suited for a variety of audiences. Write clear and concise product and technical documents. Create a feedback loop for user needs, identify content and access gaps, and plan and prioritize as necessary. Collaborate with Training and Customer Success colleagues to deliver a consistent user experience across learning content and technical support content. Collaborate with Customer Success on systems, processes, and content for customer self-service documentation and user guides. Define and track documentation metrics. Work with product managers, product marketing, and engineers to produce and maintain world-class documentation, including: User Guides, Integration Guides, API Developer Guides, In platform documentation (tooltips, welcome instructions, etc. Learn complex concepts, and communicate the information in a way that is engaging and understood by users Experice using Writing tools like Microsoft office, Adobe RoboHelp, Visio, Ektron, Whatfix, etc Basic knowledge of HTML and Javascript to be able to build help documentation Thanks & Regards, Kamal Bheem Rao ReqRoute,Inc Desk email: website: : The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer or if you want to be REMOVED please reply with REMOVE in the Subject line of this email