iZeal, Inc is currently seeking an Technical Business Systems Analyst - ServiceNow for our client's requirement. The salary depends on experience.
Position: Technical Business Systems Analyst - ServiceNow
Location: Washington, DC.
Job Responsibilities:
- Manage backlog, gather requirements, design, test & support various implementations, enhancements, and upgrades on the ServiceNow platform with minimal supervision.
- Actively participate and collaborate in a mature operational model and help enhance processes.
- Collaborate tasks with vendor technical support, other internal systems teams, and project development staff to ensure successful COTs/SaaS integration implementation within the enterprise
- Manages the ServiceNow/UCMDB/Flexera Discovery infrastructure, including schedules, credentials, mid-servers and patterns
- Help design, test, and support RESTful web services, Linux and scripting environments, integrations, database, and server development
- Support software and web architecture requirements analysis, testing and maintenance
- Leverage deep functional knowledge to independently design and develop smart and innovative solutions to satisfy business requirements
- Develop deep understanding of tie-ins with other systems and platforms within the corporate systems landscape
- Ensure key documentation is completed to a high standard and present technical information to senior management in a concise manner
- Hands-on ability to build quick prototypes/visuals to assist with high level product concepts and epic stories
- Write and maintain strong unit, functional and integration tests ready to be automated in a continuous integration environment
- Active participation in evolving our application platform to meet scaling, security, and compliance need
Qualifications:
- 5+ years of hands-on experience working with multiple ServiceNow modules like ITSM, Change-Incident-Problem Management, Asset Management, CMDB, Release Management, GRC, or Vendor Risk Management.
- Experience in working on RESTful web services, Linux and scripting platforms and technical audit platforms is preferred
- Experience in Software Asset Management (SAM) / IT Asset Management (ITAM) domain for both on-premise and SaaS software platform, USU, SNOW License Manager or HP Asset Manager
- Excellent analytical, problem-solving skills with clear and concise communication – verbal and written
- Minimum of 8 years of related experience with a Bachelor’s in Computer Science (or equivalent work experience); or 6 years and a Master’s in Computer Science (or equivalent work experience)
Nice to have:
- Certifications in ServiceNow administration is preferred
- Software Asset Management (SAM) certification is a plus
- Advanced Microsoft Excel, Powerpoint knowledge is a plus
- Exposure to collaboration tools such as SharePoint, Confluence and Jira
- Able to perform the complete system life cycle using Agile Engineering and Agile Scrum Methodology preferably in JIRA
- Familiar with VMware, AIX, KVM virtualization and Docker, Kubernetes app virtualization
- Strong Linux, OS skills & Web UI experience as an analyst
Educational Qualification: Minimum Bachelor's in Computer Science & Engineering or Equivalent Degree.
Charitha Ch || IT Recruiter iZeal ,
Inc. 46090 Lake center plaza, Suite#100, Sterling, VA - 20165.