Job Description :
Job Description:, ALL CAPS, NO SPACES B/T UNDERSCORES, , Bill Rate-$65, , PTN_US_GBAMSREQID_CandidateBeelineID, i.e. PTN_US_9999999_SKIPJOHNSON0413, , MSP Owner: Andres Villegas, Location: Plano, TX, Duration: 4 months, GBaMS ReqID: 10284394, , Role name: System Administrator, Role Description: Must-HaveMinimum 5 mandate details are mandate with two or 3 liners 1. Experience in handling MIM support. 2. Knowledge on Service Design, Service Transition, Service Operations CSI 3. Experience in handling Problem management, Change management, Service Level Management, Capacity Man-agement, Knowledge Management, Availability Manage-ment 4. Good exposure to MS office tools 5. ITIL Foundation Certification 6. Must have reporting capabilities and ability to present the reports 7. Must have strong communication skills along with email eti-quette 8. Should be proactive thought process oriented 9. Strong team player 10. Basic knowledge of technical platforms like Windows, Net-work, Unix, DBA, StorageGood-to-HaveGood-to-Have Minimum 2 mandate details are mandate with two or 3 liners 1. Good understanding on Service Management Processes 2. ITIL Intermediate Expert level certification 3. Basic knowledge on Lean, Six Sigma other quality pro-cess 4. Exposure in preparation on process documents, SOP etc., Competencies: Incident Management, Experience (Years): 6-8, Essential Skills: Must-HaveMinimum 5 mandate details are mandate with two or 3 liners 1. Experience in handling MIM support. 2. Knowledge on Service Design, Service Transition, Service Operations CSI 3. Experience in handling Problem management, Change management, Service Level Management, Capacity Man-agement, Knowledge Management, Availability Manage-ment 4. Good exposure to MS office tools 5. ITIL Foundation Certification 6. Must have reporting capabilities and ability to present the reports 7. Must have strong communication skills along with email eti-quette 8. Should be proactive thought process oriented 9. Strong team player 10. Basic knowledge of technical platforms like Windows, Net-work, Unix, DBA, StorageGood-to-HaveGood-to-Have Minimum 2 mandate details are mandate with two or 3 liners 1. Good understanding on Service Management Processes 2. ITIL Intermediate Expert level certification 3. Basic knowledge on Lean, Six Sigma other quality pro-cess 4. Exposure in preparation on process documents, SOP etc., Desirable Skills: Agile methodology, Java API Lead, Comments for Suppliers:, Rate Details