Job Description :
Title: Streaming Support Engineer Duration: 1 Year + Location: Sunnyvale, California Job Description Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Additional Preferred Skills: Requires a bachelor's degree in area of specialty and at least 8+ years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager. Project Description: Supporting Comcast vendors and customers for media and API integration of Comcast OTT Platform. Strong Communication Skills