Job Description :

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.


TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.

Sr. Service Designer with UX focus
Contract through the end of the year and likely extension
Must be onsite in Greensboro when they go back onsite but may consider a candidate based in Raleigh/Charlotte


  • The Service Designer role support the work to map use cases and identify critical touch
  • points where new interaction solutions are packaged under a service platform that supports
  • (or creates) sustainable business models. The primary scope of
  • focus is on off-board applications, delivering services and business frameworks, or facilitating
  • service design exploratory activities, through design thinking workshops, qualitative research,
  • and customer journey mapping. You will work with UX Designers and Front End Developers
  • working on solutions in line with the Brand's strategies, in innovative areas such as
  • electromobility, automation and connectivity. A holistic understanding of social and human
  • behavior future needs and Brand Design strategies is a must.


  • 3+ years' documented experience in hands-on Service Design development, and/or 5+ years' documented experience in business or design related creative environments
  • Ability to plan, structure, and facilitate professional level design thinking workshops for designers and non-designers
  • Proficient with design and prototyping tools such as Photoshop, Illustrator, InDesign, A e XD, Invision and Flinto
  • Proficient in Agile (SAFE) methodologies and Scrum
  • Excellent communication and organization skills
  • Fluent in English (written and verbal)
  • Behavioral Competence
  • Peer relationships and Network building
  • Entrepreneurial mind set
  • Integrity and trust
  • Perseverance
  • Standing alone
  • Learning on the fly

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