Job Description
Sr. level resource with specialized knowledge & experience in Salesforce solutions with strong emphasis on Omni Studio. Lead integration efforts of Salesforce & external systems, support enhancements, and serve as Sr tech resource within the team.
Key Responsibilities
Design, develop, and implement Salesforce solutions using OmniStudio (FlexCards, OmniScripts, Integration Procedures, Data Raptors).
Configure, customize, and extend Salesforce declarative features to meet program office needs.
Develop integrations using Salesforce Web Services APIs (SOAP, REST, Bulk API) and Metadata API.
Create dashboards and reports in Salesforce to support program and executive decision-making.
Retrieve and manipulate data from Oracle databases and integrate with external systems.
Translate business requirements into functional/technical specifications and deliver working solutions.
Lead design sessions, present design options, and ensure stakeholder alignment.
Define and execute testing strategies; ensure compliance with security and performance standards.
Execute deployments into production with accuracy and reliability.
Collaborate in an Agile team environment, participating in sprint planning, backlog refinement, and daily stand-ups.
Mentor junior developers and provide guidance on Salesforce and OmniStudio best practices.
Deliver Omni Studio Solutions Build and deploy Flex Cards, Omni Scripts, Data Raptors, and Integration Procedures to streamline program office processes.
Support & Maintain Systems Provide ongoing development and support, ensuring features are delivered, bugs are fixed, and integrations with external systems remain stable.
Lead by Example Serve as the senior Salesforce developer, guiding best practices in Omni Studio and Salesforce development, and mentoring team members.
| Skill | Required / Desired | Required Years | Actual years of used | Last Years used |
| Experience in Salesforce declarative environment (Flows, Validation, Process Builder) | Required | 7 | | |
| Hand-on Salesforce configuration experience (objects, fields, layouts, security) | Required | 7 | | |
| OmniStudio (FlexCards, OmniScripts, Integration Procedures, Data Raptors) | Required | 5 | | |
| Experience with Salesforce Web Services APIs - Force.com SOAP and REST-based web service APIS, the BULK API | Required | 7 | | |
| Experience with Metadata API | Highly desired | 5 | | |
| Agile development experience | Required | 5 | | |
| Ability to communicate ideas, concepts, and strategies to both technical and non-technical people | Required | 7 | | |
| Requirements Documentation & Functional Specs | Required | 7 | | |
| Vendor/Partner Integration Strategy Evaluation | Required | 7 | | |
| Solution Design & Coding to Specification | Required | 7 | | |
| System Landscape Definition & Gap Analysis | Required | 7 | | |
| Ability to lead design sessions and communicate design options to clients | Required | 7 | | |
| Testing Strategy & Execution | Required | 7 | | |
| Deployment & Implementation Execution | Required | 7 | | |
| Participate in a self-directed team environment. Collaborate with project team members and QA on development, customer issues, and security req's. | Required | 7 | | |
| Salesforce Dashboards & Reports | Required | 5 | | |
| Experience retrieving data from Oracle Database | Required | 5 | | |
| Experience in Public Sector Foundation | Desired | 3 | | |
| Salesforce Developer or Admin Certifications | Required | | | |
| Java / J2EE / Struts / JSP / JavaScript | Desired | 5 |
Equal Opportunity Employer
We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.