Job Description :

General Description

Responsibilities :-

- Adhering to SLAs

- Handling Incident, requests and changes

- Perform root cause analysis

- Troubleshooting technical issues

- Defining processes and ensuring that the processes are adhered to

- Oversees and is responsible for successful completion of Installation, configuration and migration

- Ensure maximum uptime according to the SLA

- Understanding of Multi-geo support environment

- Responsible for building / maintaining Manufacturing Network Environment

- Improves and maintains customer and employee satisfaction

- Suggests new technologies and design changes

- Testing / Auditing/processes as required from time to time

Technical Requirements

Excellent hands-on experience on the following products :

1. Cisco L3 & L2 Switches

2. Cisco Nexus 9K/7K/5K/2K Series of switches

3. Cisco IOS Software and NX OS Software

Knowledge of SD WAN Viptela

Wireless LAN technologies Cisco and Aruba

WAN Acceleration/optimization Riverbed and Silverpeak

Knowledge or Hands on experience with CISCO Prime would be advantageous


Network Management tools SolarWinds, Splunk

Application Load balancers F5 Big IP LTM/GTM or Citrix NetScaler

Should have experience with Network designing for Data Centers, Backbone, and/or Edge networks

Soft Skills

- Excellent communication and conversation skills (Verbal and Written)

- Good documentation skills

- Should have a excellent customer handling skills

- Able to handle high pressure situations

- High level of acceptance

Other Skills / Experience

- Experience on SDN AWS or AZURE will be an added advantage

Years of Experience

Total : Above 12+ Years of experience

Relevant : 8+ years of hands-on experience and proficiency in managing and maintaining a medium/large environment

Certification requirements



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