Job Description :
Job Title: Sr, Business Analyst
Location: Southfield, MI.
Duration: 9 months
RESPONSIBILITIES:
Business Analyst.Sr (Technical Writer) is responsible for the creation for Internal and external sources like User Guides, Process Flows, Policies/Procedures, Training documents and Technical Release notes to support the Product team.
The resource will work closely with department teams to document collateral for all the Products.
The resource will be required to conduct self-auditing checks to ensure documentation deliverables entails the amount of details required by the Internal customer.
Resource should be able to work closely with multiple team members within Product Organization
QUALIFICATIONS:
The most important must-have skills. Include:
Minimum 5 years of technical writing experience with healthcare knowledge(Risk Adjustment/ Claims/ Enrollment/ Billing)
Demonstrated experience with user guides, Technical release notes, companion guides, client facing documentation, etc.
Strong skills including Technical release documentation for clients
The rest of the required skills/experience. Include:
Excellent communication skills, both written and verbal, are required
Strong work ethic and team work skills are required
Strong MS Office skills, specifically, visio, excel, ppt, PowerBI and sharepoint
Self-started mentality with the ability to work independently on deliverables when necessary
Ability to proactively anticipate needs, identify and recommend alternative solutions or options
Willingness to learn new tools and skills quickly
Natural curiosity and strong desire to solve problems quickly
Ability to quickly come up-to-speed in a new environment and/or industry
Preferred Skills/Experience – Optional but preferred skills/experience. Include:
Exposure to Confluence and JIRA
Healthcare - Risk Adjustment, Claims , Enrollment and Billing
EDUCATION/EXPERIENCE:
Bachelor degree required
Master degree or progress towards one a plus
Six Sigma(preferred)