Job Description :
Job Title : Sr BSA 12105)
Location : Indianapolis IN 46204 (1st preference) OR Dallas TX 75201
Duration : 6-12+ Months ( Potential to extended depending on performance)
Description:
Client is looking for a Contract Business Systems Analyst (BSA) who will be working with a geographically dispersed team and business partners, driving the requirements and design to build scalable, effective business solutions.
The Business Systems Analyst is responsible for gathering, organizing, analyzing, and documenting business requirements in shareable, actionable, standardized formats. They translate the business needs into actionable requirements by getting enough information to make a solution possiblehelping drive clarity to make rational decisions. This role is focused on the Quote to Cash processes with opportunities to handle a wider, cross-functional area as a larger-scale project may require.
Responsibilities:
Act as liaison between business stakeholders and Business Technology software development teams
Drive business process design and documentation of feature assessment, requirements gathering, analyzing, and communicating stakeholder needs
Document AS-IS and TO-BE business process flows, analyze policy, systems, and stakeholder impacts
Become the functional expert for the business process and write the use cases, user stories, and acceptance criteria
Collaboratively plans feature/function testing across modules for a business process
Coordinates, plans, and leads UAT, End to End test execution & defect/change tracking
Guide internal customers through the entire project lifecycle
Contribute to cross-functional and cross-technical dependency management
Anticipate and communicate blockers, conflicts, and obstacles
Connect-the-dots between business strategies and project deliverables
Considered a subject matter expert in how the business users perform their jobs.
Conducts risk assessment using methods to identify risk, probability, impact, and plans mitigation to identified risks
Manage requirements to understand the requirements change process, and traceability
Publish and evangelize proven practices for team, program, technology, and customer success across teams and disciplines
Work with the Product Owner in identifying and guiding strategic technology and functional dependencies for product roadmap development
Attend and effectively participate in all team meetings like Stand Up, Sprint and Roadmap Planning
Technical and Functional Skills:
Bachelor’s Degree or equivalent experience
1-3+ years’ experience in the following roles: business systems analysis or product management
Experienced with Salesforce Sales Cloud and/or equivalent CRM applications
Experienced with Business Requirements planning, gathering, and documentation in the software development lifecycle
Experienced and knowledgeable about general Business Processes (Sales; with a focus on Order to Cash, Marketing, Service, Support)
Strong understanding of Scrum and Agile methodologies
Has innate problem solving, attention to detail, and analytical skills
Demonstrates deep subject matter expertise in the jobs of the business users in scope
Anticipate and communicate blockers, conflicts, and obstacles
Solid project management skills and ability to juggle multiple projects and tasks
Effective collaboration skills in order to work with colleagues in multiple locations
Effective meeting facilitation, brainstorming and consensus building skills
Facilitation skills for meeting management, and requirements workshop planning
Able to exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results that contribute to company objectives
Strong experience working in a highly collaborative, dynamic and team-oriented work environment is a must
Preferred Qualifications:
Salesforce Certified Administrator
Business Analysis certification
Experience with Quote to cash systems, CPQ systems, Contracts, Orders
Experience coaching team members in contexts from knowledge transfer to mentorship to supervision