· Proficient In Splunk, Appdynamics Or Other Monitoring Tools With Hands-On Experience In Configuration And Troubleshooting.
· Solid Understanding Of Log Management, Data Indexing, And Visualization.
· Experience In Customer Support Or Technical Troubleshooting Roles.
· Strong Communication Skills For Interacting With Customers And Internal Teams.
· Ability To Independently Analyze And Resolve Complex Issues.