Job Description :
Role: Production Support Engineer Work location: Nashville, TN Project duration: 6-12 Months Skills: At least 7-10 years of experience in Unix, PL SQL, Splunk log analysis, Oracle DB connectivity, IIS server admin and Production Support Preferred Problem-solving skills successful production support engineers excel at resolving problems encountered by users, whether these require only quick fixes or major collaborative efforts across various departments Technical expertise regardless of their industry, all production support engineers have a deep understanding of the product they handle as well as the processes behind it Customer service production support engineers must communicate well with customers, paying attention to their concerns and providing clear, regular updates for ongoing requests Attention to detail it's crucial for production support engineers to be mindful of details since their tasks include creating extensive documentation, tracking errors, and making changes to products Multitasking production support engineers handle technical issues from multiple customers at the same time, along with other responsibilities such as writing reports and participating in manufacturing or development I would also appreciate it if you could send me an updated resume. If for any reason this does not interest you or you know someone who would fit this requirement better, please consider this email as a request for referrals and feel free to forward it to the right contender. Thanks & Regards Adudodla Team Lead Talent Acquisition Smart Folks Inc Direct: Fax "Work with the folks who are Smart"