Job Description :
span style="color:#222222; font-family:open sans; font-size:10.0pt">They Predominantly Avaya VoIP with Cisco VoIP knowledge is preferable./span>
span style="color:#222222; font-family:open sans; font-size:10.0pt">we would like to have primary Avaya skills with additional skills in Cisco VoIP. I would also like to see some design in call centers, IVR’s, and Auto Attendant. Advanced knowledge of SIP, VOIP, UDP, and other telephony protocols would be good as well./span>
span style="color:#222222; font-family:open sans; font-size:10.0pt">Location Reading PA/span>
span style="color:#222222; font-family:open sans; font-size:10.0pt">Voice Engineer provides unified communication engineering support, operational support, and project support for voice network infrastructure. The Voice Engineer will be responsible for maintaining our existing voice network infrastructure, as well as commissioning of new network elements, maintenance, and improvement. The Voice Engineer will also be responsible for interacting with vendors, service providers and carriers and play an important role in day-to-day activities. Examples of these activities would be including the development of policies and procedures for normal voice network operations, disaster avoidance & mitigation planning, and the continual documentation of all diagrams & schematics, device configurations, monitoring/management and recovery systems./span>
span style="color:#222222; font-family:open sans; font-size:10.0pt">This role also includes leading all engineering projects for VolP initiatives and configuring and optimizing all VoIP / IP-PBX telephone systems and services, including but limited to call routing design, integrating voice/video, and implementing collaboration systems. They will also be responsible for performing analysis and partnering with resources in the development, engineering, and implementation of solutions. The overall mission is to ensure the smooth operation with maximum performance and availability for business units. The Voice Engineer is key in maintaining Service Level Agreements (SLAs) for all organizational IP telephony applications and systems./span>