Job Description :
Launch Your Career with Cook Systems
Ready to elevate your career? Cook Systems, a certified veteran owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you're aiming to work with a Fortune 500 company or a small business, we've got you covered.
Our core values: integrity, investment, and innovation drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work life balance and personal growth. Our cutting edge IT consulting partners and FastTrack talent program are designed to help you excel.
Join our forward thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career to new heights? Cook Systems is where your journey to success begins!
Need 2 Candidates ASAP.
PREFER US VETERANS!!
Market salary based on experience
Market-rate compensation package
Competitive biweekly salary
Performs system administration and provisioning. Controls access and authorization (creating and assigning members to the appropriate role), installs and configures database server software, configures SharePoint online services, responds to system warnings, alerts, and errors, and diagnoses and resolves system problems. Plans for high availability configurations. Follows provisioning policies to grant access to the Department?s managed resources. Monitors Service Desk queue and resolves support tickets as assigned. Documents work performed and resolution(s). Identifies, analyzes, and resolves problems and issues using troubleshooting tools and techniques as well as teamwork. Provides high level of customer services by providing status and information to the customer.
Serves as SharePoint Administrator. Configures service applications, web applications, and site pages and collections. Creates front-end portals and user profile services. Deploys and monitors custom business solutions. Serves as Web Server Administrator. Establishes system specifications by analyzing access, information, and security requirements. Maintains Web system performance by performing system monitoring and analysis and performance tuning.
Performs user provisioning to ensure access to authorized resources and applications. Sets up user computer network access and email accounts as requested. Gives users access to systems, network applications and databases based on a unique user identity. Deactivates user objects and attributes when requested.
Serves as Database Administrator. Routinely monitors database performance logs. Plans, tests and installs Standard Query Language (SQL), updates, and logs. Monitors SQL backups and helps plan the SQL disaster recovery plan. Troubleshoots and resolves issues with District applications.
Performs Active Directory administration following current applicable standards and guidelines. Administers Active Directory by using administrative tools. Creates and manages user and service accounts. Creates and administers computer objects and accounts to join the domain.
Provides technical support for the Central Office Enterprise Geographical Information Systems (GIS) development team and District GIS Coordinator. Performs duties as the Electronic Document Management System (EDMS) Coordinator for the district.
Participates on statewide teams, both internal and external to the Office of Information Technology. Provides facts to facilitate the team?s decision making process and to achieve the team?s goals. Shares information and receives feedback from other Office of Information Technology staff as appropriate.
Troubleshoots network problems and outages in their area of responsibility. Schedules upgrades and collaborates with network engineers for network optimization.
Plans, organizes, manages, and tracks projects. Develops the project plan and schedule. Supports and informs project stakeholders and team. Identifies and mitigates project risks and conflicts. Tracks project progress and goals achieved.
Generates and maintains technical documentation as assigned. Documents server names, roles, and addresses. Documents changes such as application installations and modified security settings as required.
The Successful Candidate will have the following required Knowledge, Skills, and Abilities:
Advanced Knowledge of:
- Microsoft Online collaborative applications including SharePoint sites and collections, web pages and web part authoring Office365 applications, support techniques and diagnostic tools and software
Skills in:
- Deploying, managing and providing technical support for SharePoint online, Microsoft One Drive Microsoft TEAMS, Microsoft Power Apps, and other software applications such as database drivers, connection software, and related database support tools
Ability to:
- Plan, organize, and track projects
- Communicate effectively both verbally and in writing
- Research information
- Make quick decisions, solve problems, remain flexible, and keep a positive mental attitude
- Read, understand, and comply with the Department?s policies and procedures, guidelines, and practices related to network and security standards
- Develop and maintain technical documentation for supported systems
- Provide excellent customer service
Licensure/Registration/Certification Requirements:
N/A
Other Job-Related Requirements:
- This position requires a Level 2 background check in accordance with the Statewide Law Enforcement Radio System (SLERS) requirements and Section 282.709, Florida Statutes.
Minimum Qualifications:
- Three (3) years of experience in supporting Microsoft SharePoint (Online or Hybrid), and One Drive and Teams experience desired.
- Post secondary education can substitute for the required experience on the following basis:
o An Associate degree in an Information Technology related field can substitute for one (1) year of the required experience.
o A Bachelor?s degree in an Information Technology related field can substitute for two (2) years of the required experience
The State?s total compensation package for employees features a highly competitive set of employee benefits including:
-
- Health insurance (over 90% employer paid)
- $25,000 life insurance policy (100% employer paid)
- Dental, vision and supplemental insurances
- State of Florida retirement package
- 10 paid holidays a year
- Generous vacation and sick leave
- Career advancement opportunities
- Tuition waiver for public college courses
- A variety of training opportunities
- Employee Assistance Program (EAP)
Why Work with Us
Benefits
At Cook Systems, we don't just offer jobs we build futures. Our team is the heart of everything we do, and we're committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here's what you can look forward to:
Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation's largest networks, you'll get the care you need for yourself and your family wherever life takes you.
Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds.
Flexibility for Life's Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms.
Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you're covered when it counts.
Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.
At Cook Systems, you're not just another employee you're family. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let's build the future together at Cook Systems.