UNICOM Technologies Inc
Lisle, IL
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Job Description :
SFDC Program Manager

Location: Irvine, CA
Long term

Job Description: Responsible for enabling Salesforce.com solutions that support the Neurovascular business. You will oversee the configuration, reporting, support, maintenance and overall improvement of the Salesforce.com platform.

Day to day duties include:
Work with business partners to realize full capabilities of Salesforce.com CRM to meet Neurovascular business requirements and implement efficient workflows
Engage & utilize Salesforce.com premiere support for maintenance & configuration support
Participate in the development and document of functional, technical requirements as well design reviews
Responsible for creating standard and ad-hoc reports and dashboards Design, build and support configurations within Salesforce.com CRM applications
Facilitate continued enhancements of Salesforce.com, aligning with business processes and business reporting requirements
Create and administer profiles, permission sets, users, groups
Participate in project planning activities to provide input on work effort and cost estimates Responsible for leading User Acceptance Testing (UAT) and managing go-live activities with IT and business units

Qualifications:
Bachelor s Degree 10+ years of CRM experience and at least 4+ years of experience working with Salesforce.com as an administrator
Certified Salesforce.com Administrator (ADM-201) Certification in Force.com
Developer Expertise of Salesforce.com best practices and governance standards
Working knowledge of APEX (classes and web services), Visual Force, Salesforce APIs, SOQL, Force.com platform
Strong understanding of release management and change control processes Strong technical understanding of functional and technical system architecture
Strong working knowledge of Salesforce.com platform out-of-the-box functionality and configuration
Relevant project/program management work experience across multiple operational and/or technology areas and services
Strong communication skills including written and verbal, and strong organizational skills
Highly motived, excels in a team environment, innovative individual able to work independently with minimal supervision
Results-oriented, timeliness, attention to detail and accuracy Experience with software development delivery methods (Waterfall, Iterative, Agile, Lean, etc and tools preferred
Excellent interpersonal skills, positive attitude, negotiation, conflict resolution, risk management skills required
Experienced in Microsoft Office tools, particularly Microsoft Project and/or Project Server, and SharePoint
             

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