TMV Global Inc.
Edison, NJ
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Job Description :
Imp: Hexaware
Client: Kirkland LLP

Title: Servicenow Test Lead

Location: Chicago, IL

Rate/Salary: $60-70/Hr or $120-135K base

Job Description

Test Lead - ServiceNow

Seeking an experienced ServiceNow Test Lead. As a ServiceNow Test Lead Engineer, you will be responsible for conducting testing activities, improving the existing manual testing procedures, and leading the transition from a manual testing focus to one of automated testing. This position requires advanced quality assurance and software testing experience.

Job Duties

  • Work with ServiceNow project manager, developers, and administrators to develop manual and automated testing solutions for continuous enhancement and integration of ServiceNow platform and applications.
  • Implement ServiceNow Automated Test Framework, Test Management, and other test tools to verify/validate continuous release of ServiceNow major, minor enhancement and maintenance releases.
  • Develop, document, implement and maintain test suites and scripts for new and existing ServiceNow features based on stories and acceptance criteria.
  • Communicate test goals, priorities, plans, schedule, status, and results across organization.
  • Document and report ServiceNow testing, verification and validation status and results including details of errors, non-conformances, recommended remediation and corrective actions.
  • Participate in Agile release planning for new ServiceNow feature and platform functionality, defect fixes, and platform optimization.
  • Lead early access testing and user acceptance testing with ServiceNow platform and application stakeholders.
  • Ensure testing conclusions, recommendations and sign-off are supported by test results and necessary exceptions or deviations from requirements are documented.
  • Perform other duties as required.

Must-Have Skills & Experience

  • 10 years strong experience in Quality Assurance and leading test team
  • 4+ years of experience in ServiceNow testing is required.
  • Solid understanding of Test approach, test plan and test strategy
  • Manual testing experience of ServiceNow applications like Incident, Problem, Change, Request, Knowledge, CMDB, Release modules
  • Understanding of requirement gathering document and experience of converting the same in test cases
  • Understanding of ServiceNow development and objects used in development
  • Experienced in testing of ServiceNow domain separated environments
  • Strong communication and interpersonal skills
  • Experience in working onsite / offshore model
  • Strong client/stakeholder management skills
  • Good client expectation management
             

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