Job Description :
Hi, Hope you are doing great!!! Let me know if you are interested in this below opportunity. Title: ServiceNow Scrum Master Location: Atlanta, GA (Remote until covid. Post that candidate has to relocate to Atlanta, GA) Duration: Full Time Experience : 10+ years (M Level); 2.5 to 3 years of ServiceNow relevant experience Job Description : Developed scalable solutions and reviewed business processes. Provided technical advisory services for multiple options and risks. Participated in process designing sessions and documented process flows. Evaluated and documented business processes and functional requirements. Implemented information flow analysis for various business streams. Analyzed and studies request processes and future automated processes. Designed and formulated application requirements and test conditions. Executed sprint planning and business estimation services with developers. Technical Expertise : Strong capability to perform: Business analysis, Gap analysis on ITSM Tools (ServiceNow is a must) Strong knowledge on ITIL process methodologies Well-versed in SDLC methodologies: Agile, Waterfall Strong knowledge of web technologies: HTML, XML, JavaScript, Glide Objects Amazing ability to perform: Requirements gathering, Process mapping via ITIL, Business process reengineering Strong Understanding of Change & Release management Expertise in developing: Solutions & Proposals Strong communication skills & able manage communication with customer & offshore teams