Job Description :
Greetings from Smart IT Frame, Hope you are doing well!!! Smart IT Frame specializes in enabling you with your most critical line of resources. Whether it’s for permanent staffing, contract staffing, contract-to-hire or executive search, we understand the importance of delivering the most suitable talent; on time and within budget. With our Core focus in emerging technologies, we have provided global technology workforce solutions in North America, Canada & India. We take pride in delivering specialized talent, superior performance, and seamless execution to meet the challenging business needs of customers worldwide Job Title: ServiceNow Lead Developer Location: Santa Clara, CA (Hybird-3 days/Week) Duration: Contract Need 12+ years candidate Skills: ITSM, Integration, Custom applications, Service portal A ServiceNow Developer job description involves designing, developing, and implementing solutions on the ServiceNow platform to meet business needs. This includes customizing applications, writing and testing code (primarily JavaScript), integrating with other systems, and providing support. Key responsibilities also include understanding user requirements, collaborating with stakeholders, and maintaining the platform's integrity. Key responsibilities Solution development: Design, build, and implement custom applications and features within the ServiceNow platform. Customization: Modify and configure core applications, user interfaces, workflows, and business rules to align with business requirements. Integration: Integrate ServiceNow with other enterprise systems using APIs and web services. Automation: Develop automated solutions and workflows to improve operational efficiency. Support and maintenance: Provide technical support, debug issues, and perform platform upgrades and patching. Testing and deployment: Write and execute test cases, and deploy solutions to various environments. Documentation: Create and maintain technical documentation for developed solutions and processes. Collaboration: Work with cross-functional teams, business analysts, and stakeholders to gather requirements and deliver solutions. Required skills Technical proficiency: Strong knowledge of the ServiceNow platform, including JavaScript, Glide API, HTML, CSS, and XML. Problem-solving: Excellent analytical and critical thinking skills to troubleshoot complex issues. ITIL knowledge: Understanding of ITIL and ITSM processes is often required to implement solutions effectively. Communication: Strong verbal and written communication skills. Experience with ServiceNow modules: Familiarity with modules like ITSM, ITOM, or HRSD is a plus. Certifications: ServiceNow certifications, such as CSA or CAD, are often preferred.