Job Description :

ServiceNow Lead AIOPS developer
Contract
Remote

Required Qualifications:

  • Must be ServiceNow CSA and CIS Event Management certified.
  • Candidate must have experience on working in any of the leading AIOps tool available in market. Preferably ServiceNow, Moog Soft, Splunk etc.
  • Must have experience in implementing event management solutions end to end.
  • Must have experience in Event rule, alert rule, sub-flow creation.
  • Must have experience in Assignment rules, RegEx.
  • Should understand CI binding, correlation logic in ServiceNow.
  • At least 2+ years' experience in ITOM module including ORCHESTRATION AUTOMATION.
  • 4+ years of experience in development, implementation, and validation of different tools.
  • Must have experience in understanding customer requirements on AIOps area.
  • Experience to handle complex client and propose solutions on AIOps area.
  • Must have experience with integration like plugins, SPOKEs etc.
  • Must have experience with Flow creation or modification in ServiceNow.
  • Must have Power Shell/Shell and Java Script knowledge for use cases development.
  • Strong knowledge on Client algorithm.
  • ITSM Modules, with scripting/business rules knowledge is a must.
  • Service Mapping, Discovery and CMDB knowledge is a must.


Preferred Qualifications:

  • Experience of working with ServiceNow platform for global customers
  • Experience of working on Operational Intelligence/HLA in ServiceNow platform
  • Experience in implementation, integration, and support of multiple Monitoring tools.
             

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