Job Description :

ServiceNow ITOM Architect

Brookfield, WI, US

We are looking for ServiceNow ITOM Architect for an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers.

"Remote Candidates will be considered, however must be willing to relocate post Covid"
Job Description:

  • ServiceNow ITOM Architect Should have relevant experience of 7+ years and 9 + years of Total experience.
  • As an ITOM Technical Architect focusing on ITOM development and configuration on ServiceNow platform this resource will deliver finalized ServiceNow Solutions utilizing the ServiceNow ITOM applications
  • he ITOM Technical Architect is comfortable in Jason scripting and coding ITOM solutions, namely Event, Discovery, Service Mapping and Orchestration
  • Knowledgeable and familiar in the ServiceNow ITOM offerings and can lead a customer through knowledge and requirements discussions for implementing and deploying ServiceNow ITOM, including the following: Event Management, Discovery, CMDB, Orchestration, Service Mapping & Integrations
  • Code and Develop customized Patterns, Probes and Sensors for Discovery and Service Mapping.
  • Sound knowledge in CMDB and it operation management
  • Deliver technical workshops on ITOM: Event, Discovery, CMDB, Orchestration, Service Mapping, Cloud Management
  • Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping
  • Knowledge on identification , classification rule in CMDB
  • Knowledge over event and alert rule
  • Articulate the ServiceNow CMDB Classes for Asset and Configuration, their relationships and dependencies
  • Required Hands on experience with ServiceNow ITOM implementations
  • Required Knowledge of ServiceNow CMDB Architecture

Sourabh Kumar



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