Job Description :
Role: ServiceNow HRSD Consultant
Location: Johnston, RI
Job Type: Fulltime
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Job Description:
Seeking a Senior ServiceNow HRSD Consultant. This role requires close partnership and collaboration with other Business Stakeholders and Subject Matter Experts.
Essential Job:
Duties include working on HR Service Delivery projects to enable HR solutions aligned to Industry best practices and translating functional & technical requirements into implementation work package.
Should be able to interact with the different business and IT teams to understand and document the landscape
Required Qualifications:
Candidate must be located within commuting distance of Johnston, RI or be willing to relocate to the area. This position may require travel in the US.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience.
At least 3 years of experience in implementing ITSM or other solutions suites with 2+ years’ of experience with HR Service Delivery (HRSD) implementation.
At least 4 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process.
Proficient understanding of HR best practices related to ServiceNow HRSD and technical components including Case and Knowledge configuration in HRSD.
Strong communication skills, both written and verbal, with the ability to describe technical solutions in the terms of the business.
Experience in working with multi-vendor development environment.
Interacts cross functionally on matters that require coordination across organization and collaborates well with other groups, voluntarily shares information.
Experience of working with ServiceNow platform for global customers.
Preferred Qualifications:
Experience implementing and/or configuring an HCM or HRIS system.
Experience and desire to work in a management consulting environment that requires regular travel.
ServiceNow Fundamentals certification in one or more modules OR ServiceNow HRSD Certifications.
Planning and Co-ordination skills.
Good Communication and Analytical skills.